FREQUENTLY ASKED QUESTIONS

How safe the Data when deployed to FiliPay.com?

  • FiliPay.com is partnered with AWS (Amazon Web Services), providing its clients with ensured data top security through cloud technology.
  • First on the list we are GDPR (General Data Protection Regulation) compliant. Second, FiliPay.com carried out DSS (Data Security Standard) and HIPPA directive.

What is the minimum number of employees that can be charged by FiliPay.com?

  • The minimum number of employees that FiliPay.com can cater is 50.

How do FiliPay.com charge their client when outsourced?

  • FiliPay.com follows bracketing scheme when charging the client. Price varies from the number of employees a certain company has.

How user-friendly is the platform?

  • FiliPay.com is design to give its clients an easy navigation using the system. Also, it can run through any devices including mobile phone, as it is already a mobile ready application.

How accessible is help?

  • FiliPay.com is built with an organization that focuses on the needs of its clients. It offers 24/7 Helpdesk support and has levels of support team that can assist its clients with urgency.

How current is the system?

  • FiliPay.com has a pool of Developers and Software Architects that continually develop the system based on HR requirements.

What are the Tax tables available on the system? Is it BIR Compliant?

  • FiliPay.com is BIR Compliant, and is currently using the New Tax Table Scheme under Train Law (released last January 1, 2018).

Can you integrate with our Biometrics?

  • Yes. FiliPay.com integrates to any devices and applications through API (Application Programming Interface) or FTP (File Transfer Protocol).

FiliPay.com can cater multiple shifts?

  • Yes. In fact, we also accommodate Single Shift and Consecutive Shift with different schedule types such as Standard, Flexible, and Flexible with schedule.

Can we generate government reports that amenable to SSS, PhilHealth, Pag-ibig, and BIR?

  • FiliPay.com provides an effortless payroll and HR solution based on Philippine setup. All reports required by local gov’t agencies we deliver, some are Monthly reports such as 1601-C Monthly Remittance Return of Income Tax, SSS Contribution, SSS ML2, PhilHealth EPRS format, Pag-ibig MCRF & STLRF. Annual Reports such as Alphalist for MWE, No Previous Employer, With Previous Employer, Terminated, 2316, and BIR 1604-CF validated diskette.