Your filipay service is supported or certified on the following browsers and operating systems. Certified means that the browser or operating system has been tested in detail through functional test cases and user interface scenario compatibility. Supported means that the browser or operating system has been tested for key functionality to ensure that critical features are working as designed.
Pop-up and cookie-blocking software must be disabled. If fire wall software is used, permit inbound and outbound traffic on port 443.
For optimal performance, filipay recommends clients upgrade to the most recent versions of Firefox and Chrome. Clients not using the latest versions of these browsers may experience performance and rendering issues. The following list shows the supported browsers and operating systems.
– Version 11 on Microsoft Windows® 7 SP1 (32 and 64 bits), Microsoft Windows® 8.0 (32 and 64 bits), Microsoft Windows® 8.1, and Microsoft Windows® 10.
* To print checks on blank check stock, you must have Internet Explorer and enable Microsoft ActiveX® to print checks on blank check stock using the On-Site Printing feature or the Manual Checks feature.
** The Edge browser is not supported.
– filipay supports version 66 and higher on Firefox on Microsoft Windows® 7 SP1 (32 and 64 bits), Microsoft Windows® 8.0 (32 and 64 bits), Microsoft Windows® 8.1, Microsoft Windows® 10, Apple® Mac OS® El Capitan, and Apple® Mac OS® Sierra.
– Versions 11 and 12 on Apple® Mac OS® Sierra.
– filipay supports version 73 and higher on Chrome on Microsoft Windows® 7 SP1 (32 and 64 bits), Microsoft Windows® 8.0 (32 and 64 bits), Microsoft Windows® 8.1, Microsoft Windows® 10, Apple® Mac OS® El Capitan, and Apple® Mac OS® Sierra.
Touch screens are supported or certified by filipay.
For filipay clients, Chrome is a supported browser for HRIS and Payroll. For the best possible user experience, filipay recommends a minimum screen resolution of 1280 x 800. Screen resolutions smaller than this will still work, but will require horizontal scrolling in some cases.
As for the minimum bandwidth requirements in filipay, needs at least 3 – 4 mbps of internet speed for better HRIS, Reports generation and Payroll run processing experience.
We are continually working to improve response time and performance in filipay Workforce Now. Your experience will vary based on your hardware, operating system, browser, internet service provider, available bandwidth, and local configuration. Some software, such as your security programs, will also affect response time. Clearing your cache may positively affect performance.
Updated: January 2020